Question 1

What does "Research Use Only" mean?

Accepted Answer

All products are intended for research purposes only. They are not intended for human or animal use, nor for diagnostic or therapeutic purposes.

Question 2

What is an independent lab analysis (COA) and where do I find it?

Accepted Answer

A certificate of analysis documents identity and purity of one specific batch, including methods, laboratory and analysis date. You will find it on every product page and collected under lab reports.

Question 3

How is testing done?

Accepted Answer

Independent laboratories determine purity by HPLC (high-performance liquid chromatography), confirm identity by mass spectrometry, detect endotoxins by LAL test and check sterility. The methods are stated in each report.

Question 4

How long does shipping take and what does it cost?

Accepted Answer

We ship with DPD from the EU: within Poland for €4.90, to the rest of the EU for €9.99. Delivery is expected to take 4–5 business days after payment is received.

Question 5

Which payment methods are available?

Accepted Answer

We accept prepayment by bank transfer. You receive the bank details with the order confirmation; please use the order number as the payment reference.

Question 6

How should the compounds be stored?

Accepted Answer

Store lyophilised compounds dry, protected from light and cool. Storage notes are on the label and in the product description.

Question 7

Are there quantity tiers?

Accepted Answer

Yes. Every product has quantity tiers: from 3 units and from 5 units the price per unit drops automatically. The tiers and your saving are shown on the product page.

Question 8

How do I redeem a coupon?

Accepted Answer

Enter coupon codes in the cart. The discount is applied immediately in the order summary.

Question 9

How can I review a product?

Accepted Answer

After your order has shipped you receive an email with a personal review link. This is how reviews with a verified purchase are created.

Before you continue

Frequently asked questions

Before you continue